Meertec
LinkedIn · CIO (Hong Kong) · 06 Nov 2026
Manager/ Senior Manager (Process Transformation), Wealth Proposition & Management
About FWD GroupFWD Group (1828.HK) is a pan-Asian life and health insurance business that serves over 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.comFor more information about FWD Hong Kong, please visit www.fwd.com.hk/The JobAI & Process TransformationDrive AI and digital transformation initiatives within the team, identifying and prioritizing use cases to enhance operational efficiency, quality of work and decision-making.Lead the implementation of AI-enabled solutions, working closely with IT and relevant stakeholders on business requirements, solution design, testing, implementation and rollout.Explore and promote practical applications of generative AI, automation and data analytics across product development, portfolio management, reporting, market intelligence and other day-to-day product management activities.Drive adoption and change management for new AI tools and solutions, including development of workflows, best practices and user guidance to embed new capabilities into the team's ways of working.Establish appropriate success measures and monitor the business benefits and effectiveness of implemented solutions. Product Development & ImplementationSupport product development and implementation initiatives, from proposition development through implementation and launch.Prepare and review product specifications, product materials and business/user requirements, and drive cross-functional alignment across Actuarial, Distribution, Marketing, Operations, IT, Finance, Risk, Legal and Compliance.Act